Incidents | JLS Solutions Incidents reported on status page for JLS Solutions https://status.jlssolutions.com/ https://d1lppblt9t2x15.cloudfront.net/logos/fbf7cbf7da7542c256b59fc40acc0fc8.png Incidents | JLS Solutions https://status.jlssolutions.com/ en Voice & SMS Control Panel recovered https://status.jlssolutions.com/ Mon, 23 Feb 2026 16:04:45 +0000 https://status.jlssolutions.com/#07ee0de1a51a907b65effc42084afe21f1785746c1645d2178ca2b4c16291daa Voice & SMS Control Panel recovered Voice & SMS Control Panel went down https://status.jlssolutions.com/ Mon, 23 Feb 2026 16:01:38 +0000 https://status.jlssolutions.com/#07ee0de1a51a907b65effc42084afe21f1785746c1645d2178ca2b4c16291daa Voice & SMS Control Panel went down Voice & SMS Control Panel recovered https://status.jlssolutions.com/ Fri, 20 Feb 2026 19:40:40 +0000 https://status.jlssolutions.com/#c13ee823e0f13eb5c011a07637e3f7c26bd4dbd7ac05241ce05adb9b72285418 Voice & SMS Control Panel recovered Voice & SMS Control Panel went down https://status.jlssolutions.com/ Fri, 20 Feb 2026 19:32:17 +0000 https://status.jlssolutions.com/#c13ee823e0f13eb5c011a07637e3f7c26bd4dbd7ac05241ce05adb9b72285418 Voice & SMS Control Panel went down Verizon Wireless Inbound Call Issue https://status.jlssolutions.com/incident/824986 Fri, 13 Feb 2026 15:18:00 -0000 https://status.jlssolutions.com/incident/824986#b162e9bbf1a992593721f9d4352121d473ad49215ff0bcea86728ac631791857 ✅ **Resolved — Verizon Wireless Connectivity** The inbound call issue affecting Verizon Wireless has been fully resolved. Inbound call service is now operating normally across all systems. We appreciate your patience while our upstream carrier worked to resolve this issue. We will continue to monitor to ensure stability. **Resolved at:** Feb 13, 2026 — 11:07 EST ⚠️ **Upstream Carrier Alert: Verizon Wireless Connectivity** We have received the following update from our upstream carrier regarding a carrier-wide issue: > "We are currently investigating an issue affecting some inbound calls from Verizon Wireless. Some customers may be impacted. Verizon Wireless has notified us of the issue and is actively working with our team toward a resolution. We will provide updates as more information becomes available." --- ### Important Information - **Affected Traffic:** Only inbound calls from Verizon Wireless are currently impacted by this upstream event. - **Scope:** Other carriers and outbound calling are operating normally. - **Support:** If you are experiencing any other issues, please continue to contact our support team for assistance. We will continue to monitor this situation and provide updates as soon as more information becomes available.